The Trusted Choice Pledge of Performance.

You’re a person, not a policy.

Trusted Choice® agencies are insurance and financial services firms whose access to multiple companies and commitment to quality service enable us to offer our clients competitive pricing, a broad choice of products, and unparalleled advocacy.

Trusted Choice® agencies are dedicated to you and are committed to treating you as a person, not a policy.  To that end, they’ve all vowed to abide by the pledge of performance you see to the right.

  1. Work with you to identify the insurance and financial services that are right for you, your family or your business and use our access to multiple companies to deliver those products.
  2. Guide you through the claims process for a prompt and fair resolution of your claim.
  3. Help you solve problems related to your coverage or account.
  4. Explain the coverages and options available to you through our agency, at your request.
  5. Return your phone calls and e-mails promptly and respond to your requests in a timely manner.
  6. Provide 24/7 services for our customers, offering any or all of the following: emergency phone numbers, Internet account access, e-mail and call center services.
  7. Use our experience and multiple company relationships to customize your coverage as needed.
  8. Commit our staff to continuing education so they may be more knowledgeable in serving you.
  9. Treat you with respect and courtesy.
  10. Conduct our business in an ethical manner.


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For more detailed information specific to New Jersey we have provided additional information. You can access these resources by visiting our research page. If you have any additional questions please feel free to contact us and one of our representatives will get back to you right away.

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First John Laux Memorial Scholarship recipient

By all accounts, John Laux was a model representative of the industry. John’s decade-long work in the industry was tragically cut short after a brief and hard-fought battle with cancer. He is remembered fondly by all who worked with him. PIA recognized John posthumously with its Company Person of the Year award in 1995, and […]

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